Xcellin Creatives | Digital Creative Agency

Last Updated: July 6, 2025

1Introduction

Xcellin Creatives ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2Information We Collect

We may collect information about you in various ways, including:

Personal Information: Name, email address, phone number, and business details when you contact us or use our services.

Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.

Communications: Records of correspondence if you contact us.

Marketing Preferences: Your preferences for receiving marketing communications from us.

3How We Use Your Information

We may use the information we collect for various purposes, including:

Providing and maintaining our services

Responding to your inquiries and requests

Improving our website and services

Sending you marketing communications (with your consent)

Analyzing usage patterns to enhance user experience

Complying with legal obligations

4Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who provide services on our behalf.

Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.

Legal Requirements: If required by law or to protect our rights.

6Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

The right to access your personal information

The right to correct inaccurate information

The right to request deletion of your information

The right to restrict or object to processing

The right to data portability

The right to withdraw consent

8Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11Contact Us

If you have any questions about this Privacy Policy, please contact us at:

info@xcellincreatives.com

Phone

+260 767 672 242

Address

48 Chamomile Street, Salama Park, Lusaka

Privacy Policy