Privacy Policy

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Privacy Policy

Last Updated: May 21, 2025

1. Introduction

Xcellin Creatives ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We may collect information about you in various ways, including:

  • Personal Information: Name, email address, phone number, and business details when you contact us or use our services.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent.
  • Communications: Records of correspondence if you contact us.
  • Marketing Preferences: Your preferences for receiving marketing communications from us.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Responding to your inquiries and requests
  • Improving our website and services
  • Sending you marketing communications (with your consent)
  • Analyzing usage patterns to enhance user experience
  • Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

5. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who provide services on our behalf.
  • Business Partners: With your consent, we may share your information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: If required by law or to protect our rights.

6. Data Security

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@xcellincreatives.com

Phone: +260 767 672 242

Address: 48 Chamomile Street, Salama Park, Lusaka

Xcellin Creatives

Transforming ideas into impactful digital experiences through strategic design and development.

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info@xcellincreatives.com

+260 767 672 242

48 Chamomile Street, Salama Park, Lusaka

© 2025 Xcellin Creatives. All rights reserved.